Terms & Conditions
These Terms and Conditions apply to all purchases made through the website of Claire's Collection. Our company can be contacted via support@claires-collection.com.
1. Applicability
By placing an order on our website, you agree to be bound by these Terms and Conditions. If you do not agree, you should not proceed with a purchase.
2. Product Information
At Claire's Collection, we strive to provide accurate and up-to-date product descriptions and information. However, occasional errors, inaccuracies, or typographical mistakes may occur. We reserve the right to correct these without prior notice.
3. Ordering and Payment
Orders are processed only after full payment has been received.
Available payment methods may vary depending on the customer’s country or region. It is the customer’s responsibility to verify which payment options are available at the time of purchase.
4. Processing and Delivery
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Processing time: 1–3 business days
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Shipping time: 3–7 business days (depending on location)
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Orders are shipped directly from our supplier in China
Delivery times are estimates and may vary due to external factors such as customs delays or carrier issues.
5. Returns and Cancellations
For information regarding returns, please refer to our separate Return Policy, which outlines all applicable conditions and procedures.
6. Liability
Claire's Collection is not responsible for any loss, delay, or damage during shipping if tracking shows that the parcel has been delivered to the address provided by the customer.
It is the customer’s responsibility to ensure that all shipping details are entered correctly at checkout.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, and design elements, is the property of Claire's Collection and may not be used, copied, or reproduced without prior written permission.
8. Complaints Procedure
Any complaints can be submitted in writing via support@claires-collection.com.
We aim to respond to all complaints within 5 business days.
9. Applicable Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the Netherlands.